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Papier HQ

'FOREVER' SAVE THE DATE

$9.00 NZD
Tax included.
More infomation

Start with one of our beautiful templates, and we'll create a stationery look that perfectly fits your vision for your special day. We offer an extensive colour palette across all of our templates! Don’t see the colour you like? Simply send us your colour scheme, and we can match it.

For ideas on print colour options and combinations, please visit our events Instagram @papierhqevents. Once we receive your order, our team will email you a template to fill out with all the finer details. From there, we create a proof and email it to you for your approval before printing.

Changes you can make to our templates include:

  • Layout
  • Font
  • Text
  • Colours

Additionally, all of our artwork can be customised with foil, letterpress, and acrylic options. These may incur an additional cost, so please contact us for further information.

For complete custom designs and hire options, please contact us at weddings@papierhq.co.nz xx

Convenient Set Packs: Single Invite (Minimum 30)

Pickup available at Birmingham Road

Usually ready in 2-4 days

Convenient Set Packs: Single Invite (Minimum 30)

Product information

Free Returns
Our return policy is 14 days. Please get in contact within the time frame to use our free returns service. Please note Gift Cards can not be returned. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We want you to be 100% happy with your purchase so please contact us if you have any issues. 

For courier breakages please contact us for a replacement print.

To complete your return, we require a receipt or proof of purchase.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error or returned more than 30 days after delivery will not receive a refund.  

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at hello@papierhq.co.nz.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@papierhq.co.nz.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping
To return your product, you should mail your product to:
5 Birmingham Road, East Tamaki, Auckland 2013.
Any further questions please feel free to contact us here.

Event Stationary FAQ 
A
How much notice do we need for a wedding?
We need 4 weeks. This allows time for printing, designing and couriering your products to you. If you have a last minute order please email us at  hello@papierhq.co.nz and we will advise if we can squeeze you in or not. 
A
How long do couriers take?
We always pay for the tracked 2-6 day service but due to covid this can sometimes take longer. You will get a tracking number emailed to you as soon as it is ready to be picked up. 
A
I've been emailed a tracking link but there's no information attached to it?
This means the courier hasn't picked it up yet. As soon as they scan it in their DC it will start tracking your order.
A
I haven't been emailed a tracking link?
Our system automatically sends you a tracking link so make sure you check your spam folder. Sometimes email addresses get put in incorrectly too so double check this once you order.
A
My order arrived damaged. What do I do?
This can unfortunately happen in transit sometimes. We replace all damaged orders. Please send us an image to hello@papierhq.co.nz
A
I can't find a design that I like. Are you able to do a custom design?
Yes we can! Just send us an email to hello@papierhq.co.nz
A
Can I customise an exisiting design?
Yes you can. We design all of the invitations in house which means it's easy for us to make small changes such as colour and font. All of our artwork can be customised with foil, letterpress and acrylic options, these may incur an additional cost so please contact us for further information at hello@papierhq.co.nz

FAQ

Can you customise an exisiting design template?

Yes you can. We design all of the wedding stationery in house which means it's easy for us to make small changes such as colour, font, layout, text and wording. If you want something completely custom we can do that too. Just email us at weddings@papierhq.co.nz

HOW MUCH NOTICE DO WE NEED FOR A WEDDING?

We need 4 weeks. This allows time for printing, designing and couriering your products to you. If you have a last minute order please email us at weddings@papierhq.co.nz and we will advise if we can squeeze you in or not. 

CUSTOM SIZES

Size not quite right? We can adjust the size but there might be an additional cost. Just send us an email to weddings@papierhq.co.nz

Who designs our wedding stationery?

All of our stationery is designed in house at Papier hq by our small design team.

What paper are our invites printed on?

We use a beautiful matte 240gsm card or a linen-textured card depending on your preference. Our paper stock gives our prints a very high quality, long-lasting and beautiful finish.

We also have the ability to foil press, emboss, deboss and print on acrylic. For customised printing please email us at wholesale@papierhq.co.nz

I can't find a design that I like. Are you able to do a custom design?

Yes we can! Just send us an email to weddings@papierhq.co.nz and we will be able to make your dream set!

Do you offer wedding consultations in your studio?

Yes we do! You're welcome to email us at weddings@papierhq.co.nz to schedule a wedding stationery consultation. The cost is $50 and you can take this off off your final wedding stationery bill when ordering.